Has previously repaired the laptop in September. I remember it well because this laptop had no disk drive and a solid state hard drive, both of these factors make virus repairs harder (but way more fun). Anyhow, laptop comes back. They hadn't bothered paying for secuirty on the laptop and had just let the trail version of Kaspersky i had installed run out, shock horror! So i started my repair process on the laptop. Tried newest version of kaspersky and malware bytes, tried all the special rescue disks offered by the major security companies to no avail. I rigged up a usb disk drive, however dam virus was smart and slapped a blue screen in my face any time i tried to load a disk up. I had already spent a lot of time on this and was at end of my rope. Wiping it was not an option as the infomation was to important (yet again another company running all sensitive data on a machine with no protection or back up).Then it hit me. Use acronis (this is a back up program that makes an "image" of your computer) image the entire computer to a new hard drive, scan this second hard drive, repair the virus then image the info back to the customers laptop. Amazingly it worked. Once i had the image on a new hard drive, killing the virus was easy. Kaspersky killed over a 1,000 virus and spyware and by the grace of god, the laptop worked brilliantly and all the personal data was safe. To date, it was the worst vrius and best repair i've ever done.
Problem now is that the customer is moaning about having to pay again so will have to argue about them not using proper security and showing no company on the planet offers a warrenty against this sort of problem.
Joe.
What Needs To Be Said
Just my blog to record my various trips, adventures, and ranting.
Wednesday 23 November 2011
Bow Ties
Whats best way forward real or clip on? Never tied one before so could be a major mine field doing it. I've read stories of people wearing clip on during the evening then swapping to a real one towards the end so they can have it just around their neck.....
Wednesday 16 November 2011
How using a ;-) or :p can change a message.
"Fancy a coffee?" Seems innocent enough, but what happens when you add a small emoticon? "Fancy a coffee ;-)" - See, changes everything.
I guess the thing with texting is you can never quite get your feelings across. Maybe we need some new rules that everyone should follow. We all seem to use "lol" these days. Seems you can text like a twat and get away with it if you just add "lol" at the end.
"jesus man, you was such an idiot last night not impressed lol" - See what i mean? I bet a ":p" would let you get away with it as well.
One thing that annoys me is when people put a ! at the end of the text. Not sure if people realize the effect this has on a message. Even if you didn't mean it to sound aggressive, it always seems so to me.
Ah well lol, see you all later ;-)
(see what i did there?)
I guess the thing with texting is you can never quite get your feelings across. Maybe we need some new rules that everyone should follow. We all seem to use "lol" these days. Seems you can text like a twat and get away with it if you just add "lol" at the end.
"jesus man, you was such an idiot last night not impressed lol" - See what i mean? I bet a ":p" would let you get away with it as well.
One thing that annoys me is when people put a ! at the end of the text. Not sure if people realize the effect this has on a message. Even if you didn't mean it to sound aggressive, it always seems so to me.
Ah well lol, see you all later ;-)
(see what i did there?)
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